Refund and Returns Policy

If you wish to return goods you need to contact us to request this. If a return is agreed then there may be a returns charge and restocking charge to be paid. The returns charge can be minimum 30% the manufacturers retail of the order plus collection charges associated with the collection. We can assist you to make sure you order the correct products to avoid any unnecessary charges. Some items are not returnable and it is at our discretion that we will accept goods back. Please notify us within 7 days of delivery that you wish to return goods as goods will not be able to be returned after this time. Goods may only be returned in re-saleable condition and in the original packaging. Where credits are due this will be processed within 30 days of the goods arriving back in the warehouse and return being confirmed. A charge may also be charged where goods have been ordered in specially and not yet dispatched and the order is requested to be cancelled. Please contact us by e-mail to with request and we can advise.

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