FAQs

Here are just a few FAQs or frequently asked questions. Please contact our experienced team and they will be delighted to help further

Are all of your products in stock?
Our Office Furniture is stocked in a specially selected network of warehouses across the country. This means orders can be delivered quickly to you directly so we can offer a great service. The least handling the box has the better as it reduces the risk of damage, loss and delays. This can be overnight for many items if ordered early enough. Before placing your order it is best to check the stock position as this is constantly changing. Some products that need to be ordered specially can take up to about 4 weeks but we can advise this before ordering. Just call us and we can use our expertise to help with your office furnishing project however big or small.

Do we pay VAT on items? If so where do we get a VAT receipt?
Yes the prices shown include VAT. We can provide a VAT receipt if you require one for your records. This can be posted or e-mailed. 

How many years have you been in business ?
We were established in 2004 and with many years in the industry before this we can offer a wealth of knowledge and experience to help supply an inspiring range of products from a reliable source. We strive to find the best products so you can easily furnish your office space from our online shop with office furniture and accessories and be assured of excellent supply, quality and follow up service. We look forward to working with you on your office furnishings projects.

How secure are my payments ?
Payments are secured by Worldpay. Worldpay is a payment processing company. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 index. They are No1 for service and reliability and trust with 24/7 UK support. This ensures a fast and secure online payments gateway. They are PCI DSS compliant with additional fraud screening.  Therefore you can be assured that your payment is safe and secure ordering from Home Office Design Ltd. You can also use Paypal as a method of payment or Stripe
If you prefer we accept online bank transfers. 
We suggest that you keep your computer up to date with anti virus updates to protect you online. Take care to protect against online fraud.

When will my order be delivered?
It is always a good idea to contact us to check lead times on products. Many products can be delivered overnight but some special order items can take about 4 weeks or more. Couriers usually deliver between about 9 and 5 although deliveries can take place outside those times. We can make a note leave with neighbor if that is helpful. Morning and Saturday deliveries can be arranged but this is usually charged at a premium. Call us and we will do all we can to achieve a quick and safe delivery of your order.

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